Raise a grievance

Use this form to raise a concern, problem or complaint about our business operations. Anyone may use it — employees, contractors, suppliers, patients, and members of the communities we work in.

We confirm receipt and assign a case reference within 5 working days. The Grievance Policy sets out how your submission is investigated, the timelines we work to, and your right to appeal.

All fields marked (required) must be completed.

Full name (required)

Email address (required)

We use this only to acknowledge your grievance and keep you updated. Format: [email protected]

What is your grievance about? (required)

What happened? (required)

Include dates, locations and anyone involved. 2,000 characters maximum.

Keep my identity confidential where possible

We will tell you who needs to be involved before sharing your information with anyone else.

This is a genuine concern and I accept the privacy policy (required)

You can also raise a grievance by email at [email protected], or in person through a manager or HR representative.

Raise a grievance

There is a problem

Thank you — your grievance has been submitted.